This policy explains what information Working Web Media, LLC ("Working Web Media," "we," "us") collects through workingwebmedia.com, how we use it, and the choices you have. It covers this website only. Work we do for clients is governed by our written agreements with them.
Information you give us
When you fill out a form on this site, we collect what you enter: your first and last name, email address, and message, plus your phone number and company or organization if you choose to include them. If you email, call, or text us, we receive whatever you share in that conversation.
Information collected automatically
When you visit the site, some information is collected automatically:
- HubSpot. We use HubSpot's tracking code to understand how visitors use the site and to connect form submissions to the visits that led to them. HubSpot uses cookies to record things like the pages you view, how you arrived (for example, from a search engine or another site), your approximate location based on your IP address, and your browser and device type.
- Google Analytics. We use Google Analytics to measure how visitors use the site, such as which pages are viewed, how long visits last, and how people found us. It uses cookies and collects information like your browser and device type, approximate location, and the pages you visit.
- Meta Pixel. We use the Meta Pixel to measure how our Facebook and Instagram ads perform and to show our ads to people who have visited this site. It uses cookies and similar technology to share information about your visit with Meta, such as the pages you view and whether you submitted a form.
- Hosting and security. Our site is hosted on Cloudflare, which processes technical information such as IP addresses and request details to deliver pages, keep the site fast, and protect it from abuse.
How we use information
- To respond to your inquiry and talk with you about our services
- To provide services if you become a client
- To understand which pages are useful and improve the site
- To measure and improve our advertising, including showing our ads to people who have visited the site
- To send occasional follow-up emails about our services, which you can unsubscribe from at any time
- To keep the site secure and meet legal obligations
How we share information
We do not sell your personal information for money. We share it only:
- With service providers that help us run our business and this site, such as HubSpot (customer relationship management and analytics), Google (Google Analytics), and Cloudflare (hosting and security), who may use it only to provide their services to us
- With Meta (Facebook and Instagram) through the Meta Pixel, to measure our ads and show them to people who have visited the site. Meta handles this information under its own privacy policy.
- When required by law, or to protect our rights, our clients, or the public
- As part of a merger, sale, or transfer of our business, if that ever happens
Cookies and your choices
You can block or delete cookies in your browser settings. The site will still work, but we won't be able to connect your visits to a form submission. Browser privacy tools and ad blockers may also stop these tools from loading. You can also opt out of Google Analytics with Google's browser add-on, and control how Meta uses your activity for ads in your Facebook and Instagram ad preferences. You can unsubscribe from our emails using the link in any email we send.
How long we keep information
We keep inquiry and contact information for as long as it is useful for responding to you and managing our business relationship, and as required for legal, tax, or accounting purposes. You can ask us to delete it at any time.
Your rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it. Email us at the address below and we will respond within a reasonable time. Depending on where you live, you may have additional rights under local law, and we will honor them.
Security
We use reasonable safeguards to protect the information we collect, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Children
This site is meant for businesses and organizations. It is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
If we change how we handle information, we will update this page and the "Last updated" date above.
Contact us
Working Web Media, LLC
Email: hello@workingwebmedia.com
Phone: 678.679.2462